MULTISITE EDUCATIONAL INSTITUTIONS: COMPLEMENTARITY OF MODELS AND PROCESSES FOR QUALITY ENHANCEMENT IN A DISTRIBUTED CONTEXT

I. Caradot, M. Saveuse (2015). MULTISITE EDUCATIONAL INSTITUTIONS: COMPLEMENTARITY OF MODELS AND PROCESSES FOR QUALITY ENHANCEMENT IN A DISTRIBUTED CONTEXT. 8.

2015 11th International CDIO Conference, Chengdu University of IT, China

21_Paper.pdf

Based on a return on experience, this paper describes and analyzes the 20 years application of an ISO standard to manage the quality of a multisite educational institution. The context of the analysis is a French private medium higher educational institution in engineering, distributed nationally in 14 sites.

Both the ISO 9001 reference models and evaluation processes are first described. They are compared with the one’s of the CDIO framework standards. By analyzing the ISO total quality management system and its operationalization on a continuous basis, some of its limits are discussed. The authors then propose some improvements inspired by CDIO standards and ISO 15504/330xx series so as to complement the actual total quality system capable to meet accreditation expectations for quality at a French (ie CTI) and European (ie EUR-ACE) level for such a distributed context.

Proceedings of the 11th International CDIO Conference, Chengdu, China, June 8-11 2015

Authors (New):

Isabelle Caradot

Morgan Saveuse

Pages:

Affiliations:

CESI Group, eXia School of Computer Science, France

Keywords:

Quality Assurance

Quality enhancement

reference model

assessment model

assessment process

Engineering education

ISO

CDIO Standard 12

Year:

2015

Reference:

Molyneaux T., Jollands M., and Jolly L. (2010) “Our programs are good… because our students say they are”. In Proc. of the 2010 AaeE Conference, Sydney.:

Boele E.B., Burgler H., and Kuiper H. (2008) “Using EFQM in Higher Education: Ten years of experience with program auditing at Hanzehogeschool Groningen”. Contributions to the Higher Education Research 1.:

Crawley E.F., Malmqvist J., Ostlund S., Brodeur D.R., and Edström K. (2014). “Rethinking Engineering Education: The CDIO Approach”. 2 nd Edition, Springer Verlag.:

Gray P.J., Patil A., and Codner G. (2009) “The Background of Quality Assurance in Higher Education and Engineering Education”. In Patil, A.S. and Gray, P.J. (Editors). “Engineering Education Quality Assurance: A Global Perspective”. Springer. 316 pages.:

ISO 9000:2005 (2005). “Quality management systems” Fundamentals and vocabulary:

Malmqvist J., Peterson L., and Arehag M. (2014) “Ratings of Engineering Education Program Quality – correlation between expert, alumni and program director assessments?” In electronic proceedings of the 10 th Intl CDIO conference, Universitat Politècnica de Catalunya, Barcelona, Spain, June 1619.:

Rouvrais, S. and Landrac, G. (2012) “Resistance to Change in Institutionalizing the CDIO Standards: From a Waterfall to an Agile Improvement Model”. 8th International CDIO Conference, Queensland University of Technology, Brisbane, July 14, 2012.:

Rouvrais, S. and Lassudrie, C. (2014) “An Assessment Framework for Engineering Education Systems”. In Proceedings of the 14th intl. SPICE Conference. 46 November 2014, Vilnius University, Springer CCIS series, 447. A. Mitasiunas et al. (Eds.), pp. 250255.:

Kontio, J., Heikkinen, K., Georgsson, F., Bennedsen, J., Clark, R., Matthiasdottir, A., Hermon, P., Rouvrais S., a,d Karhu M. (2015) “QA and Enhancement Marketplace for HEIs: An Erasmus+ Project”. Submitted to the 11th intl. CDIO Conference, Chengdu, China, 811 June.:

on August 4, 2015 - 04:55 MAndersson

MULTISITE EDUCATIONAL INSTITUTIONS: COMPLEMENTARITY OF MODELS AND PROCESSES FOR QUALITY ENHANCEMENT IN A DISTRIBUTED CONTEXT

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MULTISITE EDUCATIONAL INSTITUTIONS: COMPLEMENTARITY OF MODELS AND PROCESSES FOR QUALITY ENHANCEMENT IN A DISTRIBUTED CONTEXT

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